Class Transfers – The class transfer fee is $35 and registered participants are required to submit a Transfer Request online at least 48 hours prior to the original class date. Transfer class must be completed within 60 days of the original class date.
No Refunds – Training deposits are nonrefundable and No refunds will be issued once course fees have been submitted. In the event that a participant is unable to pass the prerequisites or final exams the participant may transfer to a class at a later date (if available). If a participant is absent from any scheduled class days or times, the participant will not be offered a transfer or refund of any kind.
No Visitors – Only registered participants are allowed on the pool deck or in the classrooms during training. All visitors including parents must wait in the parking lot.
Cancelled Classes – Safe Swim reserves the right to cancel classes as needed. In the event a class is canceled registered participants will be offered a transfer to a different class free of charge or a full refund of the training deposit.